Posterino » FAQ

To upgrade from an existing license to Posterino 5:

• Download Posterino 5
• Open Posterino 5
• Go to Posterino > License...
• Choose Handle Upgrade at the bottom of the screen
• Verify your current license depending on where you did purchase your license, from Mac App Store or from zykloid.com

At the end of the verification process you are presented with a subscription upgrade offer. The upgrade offer is a combination of a special upgrade price or an extended free trial period.

Depending on the last major version and purchase date of your Posterino license, this results in a discount between 25% and 100% on the first year of your subscription and a discount on the lifetime license. To determine your individual upgrade price, just download Posterino and follow the steps outlined above and Posterino will display your concrete upgrade offer.

Please note that, by general App Store mechanics, starting the free trial of the standard subscription will cancel out these upgrade options!

Contact me if you have any trouble with the upgrade process.

You have several options to print your poster:

• Photos You can use the Kodak print service build into Photos. However, maximal paper sizes supported by the Kodak print service is differ from country to country. To get your poster size right, make sure to check this first.
• Internet based Services Use one of various internet base print services. The possibilities are endless. For example, it may be possible that you can print your images right from your Flick.com account.
• Local Printshop Put your poster image on a memory stick or burn it to a CD and let your local printshop print your poster.

In general you are free to use any print service you like.

In the current version, Posterino uses your computers system memory to render the poster. In general, paper sizes of A1 or 30" x 20" are no problem. If you need something larger, have a look at Changing the paper size under Layout Options in the online help.

However paper sizes of e.g. 50" x 100" feet are currently FAR out of the reach of Posterino.

To print borderless, please keep these points in mind:

• Verify your printer supports borderless printing
• Go to Posterino > Page Setup... and choose a borderless page. In the subsequent dialog make sure to also scale the Posterino document accordingly.
• Verify the document size shown on the Page panel of the inspector matches the paper you are using
• Some printers support borderless printing on photo paper only

To activate Posterino:

1. Start Posterino
2. Choose Register Posterino... from the Posterino menu to open the license dialog:
   
   
   
3. Press the Activate... button. A sheet will appear holding edit fields for your email address and the activation code:
   
4. Enter the email address you used to purchase Posterino and your activation code into the edit field exactly as it is shown in your license mail without any additional symbols:
   
5. Press the Activate button. Posterino will now download and install your license. You need access to the internet to activate Posterino.

If you should have problems activating Posterino please contact us.

To retrieve a lost license go to our support page and use the Lost Your License? form.

In case Posterino sates that "This is no Posterino 3 (or 2) activation code!", you tried your activation code on a newer major version of Posterino. E.g., you tried your Posterino 1 activation code on Posterino 2 or your Posterino 2 activation code on Posterino 3. A step in the major version of Posterino is a generally a paid upgrade. So your current Posterino activation key won't work.

To get an idea of your upgrade options, please have a look at our store.

To get a Posterino version fitting for your activation code, please visit our downloads archive.

In 99.9% of all circumstances we did sent out your license. Really. So please proceed as follows:

1. Check your spam filter for mail from support@zykloid.com and a subject line like Posterino License for...
2. If you can't find your license in the spam filter, go to our support page and use the Lost Your License? form to re-send your license.
3. If you did not receive the re-send license either, please use our contact form to get in touch with us.
4. If it appears as if we don't reply on your request, please consider using an alternative email address. Bouncing email happens far more often than you may think ;-)

The words 'Posterino Demo' are inscribed in large friendly red letters on top of your rendered image. To get rid of this simply follow these steps:

1. Buy a Posterino license.
2. Make sure your Posterino license is properly installed. To do this, alternatively activate Posterino using your activation code or install your license file.

Installing the license file by hand is an alternative approach to downloading the license file using the product activation method described above. You need a Posterino license file for this task (a file ending in .policense).

To install your Posterino license:

1. Start Posterino
2. Choose License... from the Posterino menu to open the license dialog:
   
3. Drop your license file onto the dialog:
   

Your license is placed in this folder:

~/Library/Application Support/Posterino/

The '~' character denotes your home folder.

The name derives from this simple equation:

To preserve your templates and preferences, you need to copy the following file and folder:

• Prefs: ~/Library/Containers/Data/Library/Preferences/com.zykloid.Posterino4.plist
• Data: ~/Library/Containers/Data/Library/Application Support/com.zykloid.Posterino4/

The '~' character denotes your home folder.

No. And currently I have no plans to create a version for MS Windows.